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Updating PrestaShop

New versions of PrestaShop come every few weeks. Some are major, most are minor, but they all bring a slew of innovations, improvements and bug-fixes. It is therefore highly advised to keep up with the latest version.

There are 5 steps to follow for a successful upgrade:

  1. Save and Backup Your Current Shop
    This step consists of backing up your database and your files. This step is not avoidable for success and should never ever be ignored or skipped. Do not proceed to step 2 without completing this step.
  2. Getting Ready for the New Version
    This step consists of preparing the files that you will need to copy into the new version of PrestaShop.
  3. Starting the Update
    This step consists of starting the upgrade script which will upgrade your database.
  4. QA and Testing
    This step consists of doing various checks to make sure that the store has been properly updated to the latest version.
  5. Going Live with the New Website
    This step will accompany you in going live with the latest update.

These five steps are necessary for a successful upgrade. Please pay close attention and do not skip any steps.

Done well, the whole update process described within these pages should not take more than half an hour. Do not try to skip a step in order to be done with it faster, as they all are crucial.

PrestaShop support

Our support team is at your disposition for all technical problems related to the upgrade of your PrestaShop store:

Step 1 – Save and Backup Your Current Store

Caution

Not backing up your store constitutes a very important risk if you encounter any difficulties with the upgrade. There is a risk of data loss.

Do not ever skip this step. Do not proceed to step 2 unless you are absolutely certain that your backups are completed, successful, and fully functional. Do check several times.

Backing Up Your Files

You must save all of the files related to your PrestaShop store.

There are two main ways of backing up your files:

  • Ask your hosting company to back up your files.
    Making sure that this backup is fully functional, recent, and more importantly that it reflects the content of your current store.

...or...

  • Copy all of your FTP files from your server to your local computer.
    This method is only possible if your hosting provider has provided you with an FTP access to your server. Create a "Backup" folder on your computer, then, using an FTP client (such as FileZilla), select all the PrestaShop files and folders on your server (use the Ctrl-A command) and copy them to your "Backup" folder.

Deactivating Your Store

Caution

Disabling your store is very important.
By doing so, you make sure that there is no activity on your store while you are updating it. Therefore, if you ever have to revert the update using a backup, you won’t have lost any unfinished carts or orders.

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