Table of contents
This guide is intended to European merchants and explains how they can configure their shop and make sure it's compliant with European e-commerce legislation.
If you're based in Germany, Austria or Switzerland, or intend to sell in those countries, making sure your shop is compliant with the legislation is a mandatory requirement. Failing to do so could expose you to prosecution fees. To avoid these prosecutions, certification companies like Trusted Shops, EHI, Händlerbund and Protected Shops can audit your shop and provide you with a certificate that proves you're in conformity with legal requirements.
PrestaShop 1.7 is already pre-certified by these companies, which means it'll ease the process of getting the complete certification. To know more about this, you may read :
(TO DO) link to all 4 pre-certification pages on prestashop.com
The cornerstone of PrestaShop's compliance is the module "Legal Compliance" (technical name: ps_legalcompliance), which allows you to do 95% of the set up for a compliant shop. Some other elements are not part of this module and can be configured separately. We will go through every aspect of the Legal Compliance module and these other elements.
Go to your back-office, in the Modules & Services page, and in the first tab "Selection" use the search bar to look for "legal compliance" and install the module.
You can then go in the second tab "Installed modules" and click on the "Configure" button of the module Legal Compliance.
When you install the Legal Compliance module, it actually triggers a lot of pre-configuration that happens behind the hood. Here's a list and you may click on the links to see more about each element.
PrestaShop's core and native modules will allow you to comply with most of the functional requirements from the certification authorities. However there are some elements that are specific to your shop that are your responsibility to configure or fill-in. These elements are: