...
- Save and Backup Your Current Shop
This step consists of backing up your database and your files. This step is not avoidable for success to be avoided, and should never ever be ignored or skipped. Do not proceed to step 2 without completing this step. - Getting Ready for the New Version
This step consists of preparing the files that you will need to copy into the new version of PrestaShop. - Starting the Update
This step consists of starting the upgrade script which will upgrade your database. - QA and Testing
This step consists of doing various checks to make sure that the store has been properly updated to the latest version. - Going Live with the New Website
This step will accompany you in going live with the latest update.
These five steps are necessary for a successful upgrade. Please pay close attention to any of them, and do not skip any steps.
Done well, the whole update process described within these pages should not take more than half an hour. Do not try to skip a step in order to be done with it faster, as they all steps are crucial.
PrestaShop support
For any support request or help to setup your website, contact us at +33.1.40.18.30.04 (9 am – 6 pm Central European Time) and discover our yearly support offers.
...
- By e-mail: [email protected]
- By phone: +33.1 40 18 30 04 (9 am – 6 pm Central European Time)
- http://support.prestashop.com
- And the ever-helping community forums
...
- Import your backed up data via phpMyAdmin
If the size of your database is too big, you might encounter an error message. If so, you might need to ask your hosting provider for help by changing the size of the database maximum upload.
This is typically done by the tools provided to you by your hosting provider, most often phpMyAdmin.
You will find the backup data under the/admin/backupsfolder.
You can also download the database from within your back office. Visit "Tools" then "DBBackup". Select your latest database and download it to your computer by clicking on it. It should typically take between 1 and 20 minutes to download.
...
For any support request or help to setup your website, contact us at +33.1.40.18.30.04 (9 am – 6 pm Central European Time) and discover our yearly support offers.
...
- By e-mail: [email protected]
- By phone: +33.1 40 18 30 04 (9 am – 6 pm Central European Time)
- http://support.prestashop.com
- And the ever-helping community forums