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How do I install PrestaShop?

See the "Getting Started" guide.

Which are the data from my shop that the PrestaShop company has access to?

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How can I modify the default theme or build a new theme?

See the Designer Guide.

How do I import product data from another application?

See the documentation on the Import tool.

How do I allow my server to generate friendly URLs?

In previous version of PrestaShop, you had to manually generate a new .htaccess file after having enabled friendly URLs. This is no longer the case since version 1.5: the .htaccess file is now silently managed by PrestaShop, and you do not have to worry about it.

You still have to enable Friendly URLs, though. This is done at the bottom of the "SEO & URLs" preferences page.

See the documentation on the "SEO & URLs" preferences page.

How do I translate PrestaShop into my language?

You can help translate PrestaShop into your language by participating using the Crowdin tool! Thank you for your contribution!

How do I add a language to the back office or for my customers?

This is the same thing, and it is done in two steps:

  • In the "

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  • Localization" page of the "Localization" menu, select the country for the language you need, and import the localization package.
  • in the "Languages" page of the "Localization" menu, make sure that the new language is enabled. You can disable a language at any time.

Make sure that your products various text fields (name, description, tags, URL, etc.) are translated in every languages that are displayed to the customer.

See the documentation on the "Localization" page, and the one for the "Languages" page.

How do I customize the translation?

You can edit the translation files directly within PrestaShop, in the "Translations" page of the "Localization" menu.

See the documentation on the "Translations" page.

How do I obtain process payment modules to be used with PrestaShop?

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How do I add or change a currency?

This is done in the "CurrencyCurrencies are part of localization packs, so adding a currency means importing the localization pack for that country

  • In the "Localization" page of the "Localization" menu, select the country for the currency you need, and import the localization package. You may uncheck the boxes you don't need, for instance the language, taxes or units for that country. You can also import it all and disable the language later, if needed.
  • in the "Currencies" page of the "Localization" menu, make sure that the new currency is enabled. You can disable a currency at any time.

Do check that your prices are correct in all currencies!

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How do I activate the GD Library?

Here is the The GD library enables PrestaShop to rework images that you upload, especially resizing them.

On a default installation of PHP, the GD Library should be turned on, but if that's not the case for your install, the standard Windows instructions are:

  1. In the root directory of your PHP folder, open the php.ini file.
  2. Uncomment the extension=php_gd2.dll line (about half-way through the file, in the middle of a long list of extensions) by deleting the ; at the start of the line.
  3. Restart the PHP services.

If you cannot edit the server settingshave no access to the php.ini file (which is often the case in shared hosting), contact your host about your hosting needs.

How do I use PayPal with PrestaShop?

Go to the "Modules" page, and install the Paypal module. Do not forget to configure it!

See the documentation for the "Modules" menu, mostly the "Installing a payment module" section to understand how to manage modules.

How do I select which featured products are displayed on the homepage?

You need to associate the product to the homepage category. For each product you want displayed on the front-page, open the "Association" tab and select the "Home" category, in addition to the already-checked category.

See the documentation for the "Associations" tab of the "Catalog" product page.

How do I add and modify taxes in PrestaShop?

Go to the "Taxes" and "Tax rules" pages of the "Localization" menu.

See the documentation for the "Localization" menuTaxes" page, and the one for the "Taxes Rules" page.

How do I upgrade to a new version of PrestaShop?

See the page on updating your version of PrestaShop.

How do modules work in PrestaShop?

See the "Making the native modules work" chapter of the documentation, for the "Modules" page.

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Everything happens in the "Merchandise returns" of the "Orders" menu.

See the documentation for the "Orders" menuRMAs page.

How do I edit text for the "About us", "Delivery", "Legal notice", "Terms and conditions of use"

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and "Secure payment" static content pages ?

In the back - office, navigate to "Preferences" > "CMS", and select the pages you want to edit.

See the documentation for the "CMS" page.

How do I

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The default theme features 5 icons with a bit of text:

  • Money back guarantee
  • In-store exchange
  • Payment upon shipment
  • Free shipping
  • 100% secure payment processing

These are all "reassurance" text: text that is only present to reassure your potential customers, let them know that your store is trustworthy.

While it is important to reassure your client, not all of this applies to your store: you might not have stores to retrieve products from, or your might not offer free shipping. Therefore, you need to change this. Here is how:

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upload an image to a CMS page?

CMS pages are built using a WYSIWYG system, which is based on the popular TinyMCE (http://www.tinymce.com/). When creating or editing a page, the editor presents a series of button, used to format and improve the text.

The "Upload" button is located int the bottom row of the interface:

  1. Click on the "Insert / Edit image" button. A new window opens.
  2. Click on the icon on the right of the "Image URL" field. Another window opens.
  3. Click on the "Upload" link at the top right of that window. The window darkens and you can click on the "Browse" button to find your image.
  4. Select your image on your computer, then click the "Upload" button. The upload indicator stops circling when the image is on your server. Click the "Close" link to get back to the previous window.
  5. Select your image in the folder but checking the box (you can view a thumbnail by clicking the icon next to the checkbox), then click the "Select" button. you are taken back to the first window, where you can see your image in full size in the first tab, and choose more options on the other two tabs. Click the "Insert" button to put your image in the CMS page and close that window.
  6. Finally, you can see your CMS page with your image clearly visible. If the image is too back, you can resize it using the border handles, or you can widen the text field. You can move the image at will.


How do I change the default images and texts on the homepage?

The default theme for PrestaShop features an image slider. You can edit that slider by configuring the "Image slider for your homepage" module, which can be found in the "Modules" page of the back - office.

The default theme also features a block containing featured products. The products displayed are the ones which are associated with the home-page along with their default category (see the question above). This slider is managed using the "Featured Products on the homepage" module, which can be found in the "Modules" page of the back - office. You can remove the slider from the homepage by uninstalling the module, or you can set the number of products to be displayed by configuring the module (click the "Configure" button for the module in the "Modules" page).

Some themes feature a default text on the homepage. This text is often managed by the "Home text editor" module, which can be found in the "Modules" page of the back - office. You can remove the text from the homepage by uninstalling the module, or you can set the content of the text (including its static image) by configuring the module (click the "Configure" button for the module in the "Modules" page).

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The "dev" mode is now enabled, and more detailed error messages should display. Use that to find where the problem lies – it could be a module, a section of the theme, or maybe even PrestaShop itself.
Once you have fixed the issue and error messages do not appear anymore, change the edited line back to "false".

How

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to

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CMS pages are built using a WYSIWYG system, which is based on the popular TinyMCE (http://www.tinymce.com/). When creating or editing a page, the editor presents a series of button, used to format and improve the text.

The "Upload" button is located int the bottom row of the interface:

  1. Click on the "Insert / Edit image" button. A new window opens.
  2. Click on the icon on the right of the "Image URL" field. Another window opens.
  3. Click on the "Upload" link at the top right of that window. The window darkens and you can click on the "Browse" button to find your image.
  4. Select your image on your computer, then click the "Upload" button. The upload indicator stops circling when the image is on your server. Click the "Close" link to get back to the previous window.
  5. Select your image in the folder but checking the box (you can view a thumbnail by clicking the icon next to the checkbox), then click the "Select" button. you are taken back to the first window, where you can see your image in full size in the first tab, and choose more options on the other two tabs. Click the "Insert" button to put your image in the CMS page and close that window.
  6. Finally, you can see your CMS page with your image clearly visible. If the image is too back, you can resize it using the border handles, or you can widen the text field. You can move the image at will.

How to display a different price for professionals?

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  1. Go to your PrestaShop back - office, in the "Localization" menu, and its "Languages" page.
  2. Add a new language: click the "Add" button on the top right of the table. Fill in the various fields:
    1. The name must be clearly labeled: English, French, Danish, Chinese... Make sure to use the correct language name, and write it fully.
    2. The ISO code must be from the ISO 636-1 list: http://en.wikipedia.org/wiki/List_of_ISO_639-1_codes. Be very precise: the system will check whether a language pack already exists for that ISO code
    3. PrestaShop uses FamFamFam's flag set, which you can download here: http://www.famfamfam.com/lab/icons/flags/.
    4. Don’t forget to activate the language.
    5. Save your changes.
  3. In order to help you get started with the translation, you must copy the strings from the another installed language to your own:
    1. Go to the "Translations" page of the "Localization" menu.
    2. In the "Copy" section: use the default language along with the default theme in the "From" fields, and your new language along with its theme in the "To" field. 
  4. Then you can start translating:
    1. Go to the "Modify translations" section at the top of the "Translations" page.
    2. Choose "Front Office Translations" in the drop-down list, then click on the flag of your new language.
    3. Start translating the fields.
    4. Click "Save the modifications" once it all seems correct to you.
    5. Repeat this step for each type of translation (back - office, modules, etc.).
  5. Your own language is now totally translated! Test, test, test! Have your friends test it too!

If you want to contribute it to the PrestaShop project, you can propose your new translation to the PrestaShop Team. In the "Export a language" section, select the new language; in the following fields select "prestashop" then click "Export". Save this file and send it to contact@prestashop translation@prestashop.com with as subject "New translation: XX", with "XX" being the ISO code of the language (http://en.wikipedia.org/wiki/List_of_ISO_639-1_codes).

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