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Go to your store’s back-office, click on the “Preference” tab, then select “No” for the “Enable Shop” option.
In the “Maintenance IP” field, located just below the “Enable Shop” one, enter your own IP address, so that you can keep on using your store during the update. This will allow you to test the store, while still making sure visitors cannot access the website.
In order to find out your IP address, visit this page: http://www.myip.dk/
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- Download a copy of your database via phpMyAdmin
Be sure that your database backup is functional, recent, and especially that it contains all of your data for your PrestaShop Store. If your database is too big, you might receive an error. If that is the case, you will need to contact your hosting provider.
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- Download a Database Backup from your PrestaShop Back-Office
Visit the “Tools tab, then the “DB backup” sub-tab. This process will take between 1 and 20 minutes depending on the size of your database. Make sure this backup is functional, recent, and especially that it contains of all the data of your website. Open the zip file and make sure that there are absolutely NO ERRORS before proceeding to the next step.
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Save the downloaded file into a backup folder of your choice, on your local computer…
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Does it contain...
You have checked the entire backup above, and made sure that they are all correct and that you would be able to return to your current version / restore all of your data. If you answered yes to all of the questions above, then proceed to Step 2. |
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Once the update is finished, you should see the following screen:
On your FTP server, inside the “prestashop” folder, you should delete:
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If you did export your own translations during step 1 (Backups), import them back into your new store by going to the “Tools” tab, then the “Translations” sub-tab.
Verification of the main Domain Name and regeneration of your .htaccess
You should verify that the domain name assigned in the database is indeed the one that you are working with. To do so, visit the “Preferences” tab, then the “SEO & URLs” sub-tab.
You must check the following information:
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- Import your backed up data via phpMyAdmin
If the size of your database is too big, you might encounter an error message. If so, you might need to ask your hosting provider for help by changing the size of the database maximum upload.
This is typically done by the tools provided to you by your provider, most often phpMyAdmin.
You will find the backup data under the /admin/backups folder.
You can also download the database from within your back office. Visit “Tools” then “DBBackup”. Select your latest database and download it to your computer by clicking on it. It should typically take between 1 and 20 minutes to download.
Contact us
Our support team is at your disposal for any technical detail pertaining to updating your shop to the latest PrestaShop version.
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