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You have to take good care of your customers . That means and it starts with making sure their profile contains all the information you need to have a package shipped to them, following up on their support requests, creating special discount groups, knowing which orders have been completed and which have been abandoned, and much more.
The "Customers" menu enables you to check on your customers' details , create groups to which you can apply discounts, view the current shop carts, handle customer service, etcand addresses.
The settings for anything customer-related are in the "Shop Parameters" menu, on the "Customer settings" page.
This chapter contains the following sections:
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